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To have tooling repaired, simply send any damaged tooling directly to the address above. Roughly 99% of tools are repairable, so let GKI determine which tools are damaged too excessively for repair. There is no need to itemize tools on your paperwork. All orders are checked in within 1 day of receipt and an acknowledgement detailing the order will be sent or faxed to you. United Parcel Service, or any carrier that best suits your purposes can be used. Pick up service is available in some areas, contact customer service for details. For special tooling or rush jobs, we request that you include at least one set of components and one print (if available) for each type of tool. Special collection bins and shipping containers are available; just call our Customer Service staff! Any tool with an indexable pocket can be repaired, including:
In general, your savings will be 50% - 85% over purchasing new tooling! Savings on multiple pocket tooling or special tooling can exceed 95%! GKI does offer special pricing on large quantities. Prices do not vary dependent on amount of damage, as all tools – regardless of damage – follow the same 16-step process for tool repair. Once a tool has been priced, you can expect all future orders to reflect that price. Exceptions might be additional work to ground shanks, arbor holes, etc. On your first order, we always put the order on hold for your price approval. We’ll also be calling you on the first order, just to make sure we have all the information needed to proceed. Future orders can be processed immediately if you so desire. Standard turn around time is less than 4-weeks. Rush service is available upon request, additional set up charges do apply:
Please state on packing slip what type of rush service is required and how you would prefer the order is shipped back to you (FedEx, UPS, Saturday delivery, am delivery, etc.) At GKI, we take extra care to make sure your tool looks like a brand new tool. However, our beauty is more than skin deep. At GKI your repaired tools are guaranteed to perform the same as a brand new tool. We accomplish this with our exclusive 16-step repair process:
GKI does offer tool modification services. In fact, GKI takes a very proactive roll in looking for ways of improving your tooling and reducing breakage. In many cases it is quicker and more cost effective to incorporate tool design changes into existing tooling, rather than building from scratch. Whether you want to reduce tool breakage, or you require specific tool design changes, just call our Customer Service staff for assistance. GKI can supply new components and fully assemble your tools with new hardware, at an additional charge. Please contact our Customer Service staff for more information or a complete catalog of tool components available. If you desire, you may send in components (shim seats, pins, screws, clamps, etc.) for all tools and they will be assembled for you at no additional charge. Components received in damaged tools must be removed during GKI’s repair process. Any such components that are received broken or which break during removal cannot be returned to the customer. Good components will be returned to the customer as the repaired tools ship.
If you are sending in standard catalog tooling a print is not necessary. GKI maintains OEM specifications on all major brand tooling.While we would prefer blueprints on special tooling, we recognize that they are often not available. GKI will reverse-engineer tools in order to determine the necessary dimensions and tolerances. Occasionally, we may request a sample new tool if a tool is too badly damaged for reverse-engineering. We do require a full set of components (screws, pins, shim seats, clamps and inserts) for blueprint tooling.
Credit application is usually not required on the first order. Credit extended is determined by past payment history. Terms are net 30 days, FOB, Crystal Lake, Illinois. For full terms of sale and warranty, please click here. Late payment may result in orders being placed on Credit-Hold, or COD status. Visa, MasterCard and American Express are accepted.GKI’s Federal Tax ID number: 36-2753699.
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